Refund policy
RETURN & REFUND POLICY
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging. Proof of purchase is required.
To request a return, please contact us through the Contact page on our website. Returns sent without prior approval will not be accepted. If your return is approved, we will provide return instructions and the return address.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and clear photos of the issue. We will review the request and provide an appropriate replacement or refund.
NON-RETURNABLE ITEMS
Gift cards and items showing signs of use, damage, or alteration after delivery cannot be returned.
REFUNDS
Once we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.
Please allow up to 10 business days for your bank or credit card company to process the refund after it has been issued.